Shipping Policy
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Last Updated: December 16, 2025
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Shipping Coverage
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We ship our products across India. International shipping is available on request for bulk orders.
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Processing Time
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- In-Stock Items: 1-2 business days \n
- Made-to-Order Items: 5-7 business days \n
- Bulk Orders: 7-14 business days \n
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Orders placed after 2 PM will be processed the next business day. We do not process orders on weekends and public holidays.
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Delivery Time
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Estimated delivery times after dispatch:
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- Metro Cities: 3-5 business days \n
- Tier 2/3 Cities: 5-7 business days \n
- Remote Areas: 7-10 business days \n
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Note: These are estimated timelines and may vary due to courier partner schedules, weather conditions, or other unforeseen circumstances.
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Shipping Methods
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We partner with reliable courier services to ensure safe delivery:
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- Standard Shipping: Economy courier services \n
- Express Shipping: Available for urgent orders (additional charges apply) \n
- Bulk Shipments: Via road transport or dedicated vehicles \n
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Shipping Costs
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- Shipping charges are calculated based on weight, dimensions, and destination \n
- Actual shipping costs will be mentioned in your quotation \n
- Free shipping may be available on orders above a certain value \n
- Bulk orders may qualify for discounted shipping rates \n
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Order Tracking
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- You will receive a tracking number via email once your order ships \n
- Track your shipment on the courier partner's website \n
- Contact us if you need assistance with tracking \n
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Packaging
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All products are carefully packed to prevent damage during transit:
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- Bubble wrap and cushioning materials for fragile items \n
- Sturdy corrugated boxes \n
- Water-resistant packaging when necessary \n
- Special packaging for bulk shipments \n
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Delivery Requirements
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- Please provide accurate delivery address and phone number \n
- Ensure someone is available to receive the shipment \n
- Inspect the package for damage before accepting delivery \n
- Sign delivery receipt after inspection \n
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Failed Delivery Attempts
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In case delivery cannot be completed:
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- Courier will make 2-3 delivery attempts \n
- You will be contacted for re-delivery arrangement \n
- Package will be held at courier facility for 7 days \n
- Unclaimed packages will be returned (return shipping charges apply) \n
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Damaged or Lost Shipments
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In case of damaged or lost shipments:
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- Report damage immediately to the delivery personnel \n
- Do not accept severely damaged packages \n
- Contact us within 24 hours with photos of damage \n
- We will file a claim with the courier and arrange replacement \n
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International Shipping
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For international orders:
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- Contact us for a custom quote \n
- Delivery time: 10-20 business days \n
- Customs duties and taxes are buyer's responsibility \n
- Import regulations vary by country \n
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Questions?
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For shipping inquiries, please contact us at info@nandufittings.com or call our customer service team.
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