This Privacy Policy describes how Nandu Fittings ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (www.nandufittings.com) (the "Site") or interact with us in any way.
Information We Collect
We collect several types of information, depending on how you interact with us:
Personal Information
This may include your name, billing address, shipping address, email address, phone number, and company name (if applicable) when you place an order, contact customer service, or subscribe to our newsletter.
Usage Data
We collect information about your activity on the Site, such as the pages you visit, products you view, time spent on pages, and links clicked. This helps us understand user behavior and improve our Site.
Contact Information
If you reach out to us through email, phone, or social media, we may keep a record of your communication for reference and future support.
How We Use Your Information
We use the information we collect for several purposes:
To Process Orders
To process your orders for Nandu fittings products, provide customer service and support, send you marketing and promotional communications (with your consent), improve our Site and product offerings based on user behavior analysis, and comply with legal and regulatory requirements.
To Provide Customer Service
We use your contact information to respond to your inquiries and provide technical support for our products.
To Improve Our Services
Usage data helps us understand how customers interact with our Site and products, allowing us to make improvements and develop new offerings.
Marketing Communications
You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any email or contacting us directly.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us with:
- Order Fulfillment and Delivery: Shipping carriers and logistics partners
- Payment Processing: Payment gateway providers (all transactions are secure)
- Marketing and Advertising: Only with your consent for targeted campaigns
- Customer Service Tools and Analytics: To improve our services
These third parties are contractually obligated to maintain the confidentiality and security of your information. We will not share your information with any third parties for purposes not mentioned here without your explicit consent.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption of sensitive data, and access control measures.
However, no website or internet transmission is completely secure. We cannot guarantee the absolute security of your information.
Your Choices
You have control over your information:
Marketing Communications
You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any email or contacting us directly.
Access and Deletion
You can request access to or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.
Cookies
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Nandu Fittings
Email: info@nandufittings.com
Phone: +91 9930142802
Last Updated: December 2025